Wow is this how Samsung supports its products

It the little things in life that bother us. Like getting a new printer that would work from all your devices and my Samsung printer did until the last update!!! Now it will only work from my
I Mac and my Pcs, none all of my Mobil devices will work ( iPad, iPhones both 5 and 6 also have a surface) what gives?????
I always thats Samsung supported the products the make, not true..
Makes my think about not buying the bigger ones
Like TV or appliances

Frontier Greg about Samsung Mobile Print